This Privacy Policy explains how Professional Abundance, doing business as Ezra Engine ("Ezra Engine," "we," "us" or "our"), collects, uses and protects information when you visit ezrasites.com (the "Site"), submit a form, or communicate with us by email, phone or text message.
1. Information we collect
Information you give us
- Contact details: your name, email address and phone number.
- Project details: your current website and any notes about your design or business you choose to share.
- Your text message (SMS) preferences, including whether you opted in to customer care texts, marketing texts, or neither.
- Anything else you send us, such as emails, call details or files for your project.
Information collected automatically
- Device and usage data such as IP address, browser type, pages viewed, the page you came from and the date and time of your visit.
- Campaign data such as UTM parameters or ad click identifiers included in the link you used to reach the Site.
- Cookies and similar technologies described in Section 6.
2. How we use your information
- To respond to your request, contact you about your project and schedule calls.
- To prepare proposals and provide our website design, development and optimization services.
- To send text messages you have agreed to receive (see Section 3).
- To send service-related emails and, where permitted, information about our offers. You can unsubscribe from marketing emails at any time.
- To measure and improve the Site, our advertising and our services.
- To protect the Site against spam, fraud and abuse, and to meet legal obligations.
3. Text messaging (SMS)
Our forms include two optional, unchecked boxes: one for customer care texts about your request and one for marketing texts about offers and promotions. Checking either box is never required to submit a form or to purchase our services.
- Message frequency varies. Message and data rates may apply.
- Reply STOP at any time to opt out. Reply HELP for help, or contact us using the details below.
- We record the date, time, page and wording of your consent so we can honor your choices.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all of the information-sharing categories in this policy and will not be shared with any third parties. This does not prevent us from using service providers that deliver messages on our behalf.
4. How we share information
We do not sell your personal information. We share it only as described here:
- Service providers who help us run our business — for example our customer relationship management platform (HighLevel / LeadConnector), website hosting, email and SMS delivery, scheduling and analytics providers. They may use your information only to provide services to us.
- Legal and safety — when required by law, or to protect the rights, property or safety of Ezra Engine, our clients or others.
- Business transfers — as part of a merger, acquisition or sale of assets, subject to this policy.
- With your consent — when you ask us to share information.
5. Data retention
We keep personal information for as long as needed for the purposes above — for example while we are discussing or delivering a project — and as required for legal, tax and accounting purposes. Consent records are kept for as long as needed to show we honored your choices.
6. Cookies and analytics
The Site uses cookies and similar technologies to keep the Site working, remember preferences, understand how visitors use the Site and measure advertising. You can control cookies in your browser settings; blocking some cookies may affect how the Site works.
7. Security
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your choices and rights
- Opt out of texts by replying STOP, and of marketing emails by using the unsubscribe link.
- Ask us to access, correct or delete your personal information by contacting us below.
- Depending on where you live (for example California or other U.S. states with privacy laws), you may have additional rights. We will not discriminate against you for exercising them.
9. Children's privacy
The Site and our services are intended for businesses and adults. We do not knowingly collect information from children under 13.
10. Third-party links
The Site may link to or embed third-party services, such as a booking calendar. Their own privacy policies govern how they handle your information.
11. Changes to this policy
We may update this policy from time to time. The "Effective" date above shows when it last changed.
12. Contact us
Professional Abundance (Ezra Engine)
1140 Sienna Woods Ct
Email: travis@professionalabundance.com
Phone: 678-582-2048
See also our Terms of Service.